Terms of service

TERMS OF SERVICE

Brand Name: Zelvi Wear

By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. If you do not agree, please do not use our website.

1. General Use

* All content on this website is owned by Zelvi Wear
* You may not copy, reproduce, or use any content without permission
* We reserve the right to update or modify these terms at any time

2. Product Information

We strive to display products as accurately as possible. However:

* Slight variations in color, embroidery, or design may occur
* All products are subject to availability
* Prices may change without prior notice

3. Orders & Acceptance

* Placing an order means you agree to all our policies
* We reserve the right to cancel or refuse any order due to:
    * Stock unavailability
    * Pricing errors
    * Suspicious activity

4. Payments

* All payments must be authorized by the customer
* We use secure payment gateways
* Zelvi Wear is not responsible for payment delays caused by banks

5. Shipping & Delivery

* Orders are processed and delivered as per our Shipping Policy
* Delivery timelines are estimates and may vary
* Delays caused by courier services are not under our control.

6. Returns, Exchanges & Refunds

* All requests are handled as per our Refund & Exchange Policy
* Used or worn items are not eligible for return, refund, or exchange
* Claims must be made within the defined time period.

7. User Responsibility

You agree not to:

* Provide false or misleading information
* Misuse the website
* Attempt fraud or unauthorized transactions

Violation may result in order cancellation or account restriction.

8. Limitation of Liability

Zelvi Wear is not liable for:

* Indirect or incidental damages
* Delays beyond our control
* Losses due to misuse of products

9. Intellectual Property

All logos, designs, images, and content belong to Zelvi Wear and are protected by copyright laws.

10. Privacy

Your personal information is handled according to our Privacy Policy.

11. Governing Law

These terms are governed by the laws of Pakistan.

12. Contact

For any questions:

📧 Email: [zelvihandmade@gmail.coml]
📱 WhatsApp: [+92 323 5316044]

13. Acceptance

By using our website, you confirm that you have read and agreed to these Terms of Service.